delivery information

handcrafted products

All products are personalised and cannot be sent on the same day of ordering.  When a combination of products are purchased, delivery times may vary, however email updates will be sent to you to advise on the progress of your order. Please provide the correct email address at the time of ordering.

postal address

Please provide the correct delivery address at the time of placing your order, it will be very difficult to amend after completing checkout.

processing times

I aim to process orders within 2-3 working days.  As mentioned above larger and combined orders may take slightly longer. If your order is urgent, please contact me and I will work with you to have the order with you in time.

delivery

I use both Royal Mail and DPD for deliveries depending on the total value of your order. All orders over the value of £15 are sent on a signed for basis and require signature upon delivery.